Follow the steps at your own pace
- Open your business Push notifications screen to create a campaign or offer.
- Create a message with a clear title and body, then select an available audience.
- Check whether you want all customers, VIP, new or inactive customers for this message.
- Choose immediate delivery or a scheduled time when offered, and review the details before confirming.
- Check campaign status before trying again; a sent message does not prove delivery to every customer.
Frequently asked questions
A customer did not receive Push. Should I resend immediately?
Not necessarily. Check status and whether the customer is connected to the app with notifications allowed. Resending may create a duplicate message.