Follow the steps at your own pace

  1. Select the correct business and open subscriptions to manage renewal.
  2. Follow the purchase channel; for a web subscription, submit cancellation and then check its status.
  3. To delete the business, open deletion in business settings.
  4. Read the appointment, billing and account-impact review before confirming.

Frequently asked questions

Does a cancellation request mean provider billing has stopped?

Not necessarily. A request may await processing and provider verification. Check the cancellation status and displayed access end date.