Follow the steps at your own pace
- Open the waitlist and review the requested service, day and preferred times.
- Check who is still waiting and who has already received an offer.
- When available, notify the customer or proceed to booking using the actions shown.
- For a time-limited offer, wait for customer confirmation and check that the appointment appears in the calendar.
Frequently asked questions
Does notifying a customer mean an appointment is booked?
No. A notification alone does not book a slot. A time-limited offer requires acceptance before expiry and a successful availability check.