ServioX Help Center
Everything you need to book an appointment or manage your business.
Business owners
Set up your business, manage your day and understand your subscription.
22 guides
Getting started as a business owner
From creating your business and setting up services to managing appointments, customers and the calendar.
Read guideBusiness setupCreate your business
Complete your business details and subscription activation.
Read guideBusiness setupEdit business details
Keep your details current so customers can understand your business before contacting you.
Read guideBusiness setupManage services
Set up bookable services, their duration and price.
Read guideBusiness setupWorking hours, closures and holidays
Set bookable hours and block days or times when your business is unavailable.
Read guideDay-to-day managementManage your calendar and appointments
Day, week and month in one place, with a time axis, appointment details and PDF export.
Read guideDay-to-day managementBusiness reports and statistics
Choose a business and period to understand appointments, services and customer data without mixing businesses.
Read guideDay-to-day managementUnderstand business trends
Five groups covering activity, cancellations, customer visits, service value and period comparison.
Read guideDay-to-day managementCreate a management PDF report
Save a management snapshot in Hebrew, Arabic or English using the same data shown in Business reports.
Read guideDay-to-day managementManage customers
Keep appointment history, notes and labels together to understand each customer and follow up.
Read guideDay-to-day managementNew, inactive and VIP customers
Use statuses to identify new customers, customers who have not returned and those you mark as VIP.
Read guideCustomer communicationWhatsApp and your message balance
Understand your message balance and delivery report.
Read guideCustomer communicationReply to reviews
Read feedback from completed visits and reply as the business to help customers understand your service.
Read guideCustomer communicationManage the waitlist
When a time opens up, offer it to customers already waiting for that service.
Read guideBusiness setupYour public business page and visibility in ServioX
Review the page included with the product and the profile where customers discover your business and book.
Read guideBusinesses and subscriptionsManage a subscription through its purchase channel
Check whether your subscription is managed on ServioX Web, App Store or Google Play, then open the matching controls.
Read guideBusinesses and subscriptionsManage up to two businesses from one account
Switch between two businesses, each with its own subscription, customers, appointments and balance.
Read guideBusinesses and subscriptionsCancel renewal or delete a business
Canceling renewal and deleting business data are separate actions.
Read guideBusiness setupShare a booking link without requiring the app
Let customers choose an available time in their browser and reduce manual appointment coordination.
Read guideDay-to-day managementImport customers from contacts or a file
Bring basic customer details into your list without typing each customer again.
Read guideCustomer communicationSend Push campaigns and offers
Choose a relevant audience and send an update or offer to stay in touch with customers.
Read guideCustomer communicationSet up the Smart Assistant and human handoff
Use your business information to answer recurring questions and take over the conversation when needed.
Read guide