ServioX · All features
Tools for your business
and your customer relationships
From the first booking link to your working calendar, business reports and the time between visits — explore the tools that connect your business with its customers.
Business management and the customer experience, in one system.
Inside the ServioX app
Make booking easier
One link with two ways to find you
Share a direct booking link and let customers discover your business inside ServioX, too.
Book in a browser, without installing an appCustomers choose a service and time without creating a ServioX account.
- A personal booking link you can copy, share and display as a QR code.
- Customers choose a service, date and available time, then book with their name, phone number and a security check.
- Bookings are confirmed or await your approval, depending on your settings. Appointment management and chat are available through the app for eligible users.
A public business profile, includedAn organised place to introduce your business and lead customers to booking.
- Your business name and description, services and configured prices, working hours and gallery.
- Your address, map, selected contact details and social links, alongside a booking button.
- The business profile within ServioX is part of the main product. ServioX Pro Websites is a separate product.
Business discovery inside ServioXCustomers can find a new business, get to know it and continue to booking.
- Search and category browsing, with business profiles, services, prices, galleries and reviews in the app.
- Nearby discovery requires location permission and available business coordinates; it shows up to 30 businesses within up to 50 km.
- Time-window search suggests businesses with a free 30-minute window, based on category, location and time. Availability for the chosen service is checked again during booking.
Run the day
Your day, week and month in view.
Move from the bigger picture to one appointment, see working hours and handle changes from the calendar, with your existing booking rules.
Day, week and month calendarsAn hourly timeline for detailed planning, and a monthly grid for a quick overview.
- Day and week views position each appointment by its start time and duration with overlaps side by side, while the month shows appointment counts for the active filters.
- Jump to a date, return to today or open a day from the week or month, with working hours clearly distinguished from breaks and closures.
- Tap an appointment for details and permitted actions such as rescheduling, cancelling with a reason, completing, marking no-show or adding notes, or create one from the button or a free hour in the day view, subject to availability.
- The appointment list still provides search, date and status filters, archive management and available times by service.
Automatic confirmation or your approvalPublic bookings can wait for your decision, according to your settings.
- Choose automatic confirmation or pending requests, then approve or reject requests from the calendar or appointment list.
- Set minimum notice, the booking horizon, same-day booking, time intervals and the cancellation window.
- In the app, customers see appointment status and can reschedule or cancel according to your rules, appointment status and availability.
Working hours, closures and time offAdjust availability for a short closure or a holiday.
- Set weekly working hours and closed days, and block specific hours, a whole day or a date range with a reason.
- Review affected appointments and choose whether to save the closure alone or also cancel those appointments.
- Cancellation creates a customer update through the relevant notification route. Delivery depends on permissions and channel availability; removing a closure does not restore cancelled appointments.
Your appointment calendar as a PDFChoose a day, week, month or custom range and keep an organised copy.
- Choose which statuses to include, including cancellations and no-shows, and whether to include archived appointments, with business notes added only when explicitly selected.
- The document includes business and period details, appointment dates, customers, services, durations and statuses, according to your permissions.
- Choose Hebrew, Arabic or English, then save, share or print using the options available on your device, with a file generated locally without an external PDF service.
Know your customers
The history and context behind each customer.
More than a name on the calendar: keep visits, preferences and useful details close for the next conversation.
A customer list you can work withSearch, filter and sort to find the right person quickly.
- Add and edit customers, search by name, phone or email, and sort by name, last visit or visit count.
- Filter by VIP, new customers until their first completed appointment, or inactive customers according to your business settings.
- The customer list displays up to 2,000 active customers.
Customer profiles with useful contextLess searching through messages and more preparation for the visit.
- View up to the last 100 appointments, visit count, last visit and no-shows.
- Keep private notes, mark VIP manually, and see New and Inactive tags update automatically.
- Start a quick booking or a contact action using the available details and apps on your device.
Bring your list and plan a series of visitsImport customers and prepare several appointments together.
- Import names and phone numbers from simple CSV/TXT files, with a preview. The device app also supports contact import with permission.
- Create a series of 2–10 treatments or meetings for a customer, using weekly appointments or manually selected dates, subject to availability.
- A series records the service and total price; it is not a payment collection or outstanding-balance system.
Stay connected between visits
Give customers a reason to return
Send updates to the right group, spot customers who have not returned and give waiting customers a chance to take an opening.
Offers and updates with Push campaignsSend now or at a time you choose, to a relevant customer group.
- Write a message and send it immediately, or schedule it in advance.
- Choose all customers linked to the app, customers tagged VIP, new customers with no completed appointment, or inactive customers according to your business settings.
- Campaigns target linked app users. Push delivery depends on permissions and an active device, and is not guaranteed.
Notice who has not returned latelyA chance to pay attention before the relationship fades.
- Inactive means more than the configured number of days since the last completed appointment, with no active future appointment. The default is more than 90 days. Turning automatic detection off disables this status and its campaign audience.
- The home dashboard summarises customers who have not returned for 60 or 90 days, based on up to 300 active customers checked.
- Customers can revisit profiles of businesses they have booked with and choose a service and time for their next visit. You decide how to act on the information.
Offer an opening to customers already waitingService and time preferences, with offers that customers accept.
- Eligible customers join in the app by service and preferred days and times; enabled notifications and a device reachable by Push are required.
- When a suitable time opens, it can be offered to a waiting customer. They accept or decline before the offer expires; booking happens only after acceptance and an availability check.
- The business can view waiting customers by service, contact them or book for them. An offer for every customer or a filled slot after every cancellation is not guaranteed.
Trust built after the visitReviews following completed appointments, with the business response alongside.
- Customers who meet the eligibility requirements after a completed visit can post a rating and review in the app.
- The business can read reviews, filter by reply status and respond.
- Reviews appear on the business profile in the app. Replies let the conversation continue after the visit.
Keep conversations together
Answers and updates in one place.
Organised conversations, guided answers to recurring questions and appointment updates that keep customers informed.
Chat with customers in the appAn inbox, unread messages, conversation history and an archive.
- Manage conversations and see which enquiries need a reply, alongside resolved conversations and the archive.
- Opening chat requires the business to enable it and an eligible relationship: a pending or confirmed appointment, or a completed visit in the past 30 days.
- Messaging takes place in the app for identified users, rather than through the public booking flow without an account.
A Smart Assistant for recurring questionsGuided steps to find information, with a handoff to the business when needed.
- When the assistant is enabled, eligible customers can choose information about hours, address, services, prices, service duration and contact details.
- Customers can get booking guidance or hand the conversation over to the business.
- When the business also enables appointment management in the assistant, guided booking, rescheduling and cancellation actions are available under the applicable conditions and rules.
Updates and reminders that keep things clearAppointment information and business messages in the app, with Push when available.
- In-app notifications about appointments and messages, plus reminders for confirmed appointments.
- Push depends on user settings, device permissions and delivery availability.
- WhatsApp is an additional operational channel for confirmation, cancellation and rescheduling for customers not linked to the app. Eligibility depends on business settings, customer consent and the message allowance, while the message report shows delivery status.
Stay organised and understand your activity
Run your business and understand the picture.
Alongside your services and business profile, period reports and trends help you understand what happened and what needs attention.
Services presented as you define themPrice, duration and preparation instructions, before the appointment.
- Add and edit services, descriptions and service categories, and activate or hide services as needed.
- Set duration and a price mode: fixed, starting from, a range, no displayed price or free.
- Add preparation instructions before the appointment. Prices describe the service and do not provide customer payment collection.
Start the day knowing what needs attentionA home dashboard that connects appointments, customers and enquiries.
- Today’s appointments and the next appointment, new customers and no-shows.
- Unread messages, waiting customers and customers who have not returned recently.
- A weekly appointment trend and shortcuts for daily work, based on the available activity data.
Business details and switching between two businessesKeep profiles up to date and move to a second business from the same account.
- Edit the name, description, logo, address, contact details and social links, and choose which contact details to make public.
- Manage a gallery of up to 10 photos with a featured image, working hours and booking rules.
- Manage up to two businesses and switch between them from one account. The interface supports Hebrew, Arabic and English; business content is entered by you.
- View each business’s plan and subscription status from the business management screens.
Business reports and statisticsActivity for your chosen period, with popular services and customer data.
- Open reports for the selected business from its home screen or the business centre, and choose a report period in the business time zone.
- View appointments by status, popular and completed services, and available customer data, with scheduled appointments shown separately from activity that has ended.
- Repeat-visit data relies on verified customer identity and available records, with missing identity or history disclosed instead of presenting partial data as proof of loyalty or a complete measurement.
Five ways to understand the trendActivity, cancellations & no-shows, customer visits, service value and period comparison.
- Switch between the five trend groups and between counts and percentages where available, with historical trends limited to appointments whose scheduled end has passed.
- Future appointments are not treated as past activity and appointments without a final outcome are not shown as completed, while partial periods and unavailable metrics are clearly marked.
- Compare equivalent elapsed windows in the current and previous periods in the business time zone, without a relative percentage change when the baseline is zero or missing.
- Completed service value reflects recorded fixed prices rather than revenue received or payment confirmation, and missing prices are not counted as zero.
A management PDF in your chosen languageThe same data as the reports screen, in a readable document to save and review.
- Generate a report in Hebrew, Arabic or English with the selected period, metrics and trends, tables, generation date and page numbers, then save, share or print according to device support.
- Each report generation or calendar export can process up to 10,000 appointments, including comparison and history data needed to calculate the report, without limiting appointments your business can store or how often you generate reports.
- If the processing scope is too large, generation stops with a message instead of returning a partial report as a success, and you can try a shorter period if it reduces the required data.
Tools for the business and an experience for customers
Start with the way your business works.
Get to know ServioX and choose the tools that fit your working day and customer relationships.